Cost of Delivery

£6.95 UK Standard Delivery.

All our lampshades are made to order and we aim to ship these within 5 – 7 working days. We use Royal Mail and Parcelforce as couriers. All orders are shipped on a 48 hour tracked service and a signature will be required on delivery.

Please enter your mobile number to receive SMS notifications on your day of delivery.

 

Cancellations, Returns & Refunds

We hope that you are happy with your purchase, however if for any reason you are not, please note the following terms for cancellations & returns.

All goods sold are covered by Consumer Protection (Distance Selling) Regulations (2000) which allow for a seven day “cooling off” during which you may cancel your order (in writing) by sending us a letter or email. Having notified us that you wish to cancel your order, goods must be returned to us at your expense, within 30 days after the date of receiving the goods for a full refund or exchange to be made within 3 days provided that:-

1) The goods are received in the same condition they were sold, including all original packaging and material

2) The goods are stock items (Excluding bespoke items)

3) Delivery and collection expenses are at your expense & are not refundable

4 ) A valid proof of purchase or receipt is provided.

Any damaged goods must be reported within 24 hours of receiving the items, we cannot accept responsibility for damage reported after this period.  Any damaged goods will be exchanged or refunded within 14 days of purchase.