Delivery

All our lampshades are made to order and we aim to ship these within 3 working days. We use Royal Mail and Parcelforce as couriers. All orders are shipped on a 48 hour tracked service and a signature will be required on delivery.

Please enter your mobile number to receive SMS notifications on your day of delivery.

Opening Hours

Saturday – Sunday: Closed
Monday–Friday: 9am–5pm
(excluding Bank Holidays)

Cost of Delivery

£3.95 UK Standard Delivery 3-5 working days.

All our lampshades are made to order and we aim to ship these within 3 working days. We use Royal Mail and Parcelforce as couriers. All orders are shipped on a 48 hour tracked service and a signature will be required on delivery.

Please enter your mobile number to receive SMS notifications on your day of delivery.

 

Cancellations, Returns & Refunds

We hope that you are happy with your purchase, however if for any reason you are not, please note the following terms for cancellations & returns.

All goods sold are covered by Consumer Protection (Distance Selling) Regulations (2000) which allow for a seven day “cooling off” during which you may cancel your order (in writing) by sending us a letter or email. Having notified us that you wish to cancel your order, goods must be returned to us at your expense, within 30 days after the date of receiving the goods for a full refund or exchange to be made within 3 days provided that:-

1) The goods are received in the same condition they were sold, including all original packaging and material

2) The goods are stock items (Excluding bespoke items)

3) Delivery and collection expenses are at your expense & are not refundable

4 ) A valid proof of purchase or receipt is provided.

Any damaged goods must be reported within 24 hours of receiving the items, we cannot accept responsibility for damage reported after this period.  Any damaged goods will be exchanged or refunded within 14 days of purchase.

 

Returns

1) Goods may be returned for a refund or exchange within 30 days of receipt

2) You do not need to contact us to notify us of your return unless the item is faulty

3) A completed return form must be included in the box when an item is returned to us download

4) Please use the pre paid Royal Mail returns label to return the item to us, this should have been included in the box when your item was delivered, if not please contact sales@lampshadebarn.co.uk

5) Returns are processed within 3 working days of the item being received by us

“We love our handmade lampshade, it’s so unique and fits perfectly with our decor”

Whatever your Lampshade requirements we are on hand to help you to create just what you are looking for. Although we currently only produce bespoke lampshades, we do sell all of our fabrics by the meter, so you can make or have made other items to match.

If you would like any more information about us, a sample or what we can do you help you find the perfect lampshade then please get in contact with us.

Our Stores

Studio
Address

First Floor, Hardys Farm Shop, Corner House Farm
Farndon, Newark, Nottinghamshire, NG24 3SD

01636 605429
studio@lampshadebarn.co.uk

Invoice
Address

39 Moore Close, Claypole, Newark,
Nottinghamshire, NG23 5AU

01636 605429
sales@lampshadebarn.co.uk