terms and conditions - THE LAMPSHADE BARN
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How to order

To make a purchase or order via our on-line shop, simply select the product you would like to order and any options within the product field and click “add to cart”.  The quantity and description of items in your basket, plus the total price, can be viewed from the shopping cart symbol in the top right hand corner of every page.

Payment

We offer a secure on-line payment system using PayPal.

Privacy Policy

We do not store customer credit card details.

Prices

All prices are listed in UK pounds sterling. All prices quoted are accurate at the time of publication.

Delivery

We offer an economy delivery service within the UK, Scottish Highlands and Islands. We offer an optional upgrade to next day delivery however please note that orders received after 11 am will be shipped next working day.

We aim to ship all our items within 3 working days, if for any reason we are not able to do this we will contact you by email. Please allow up to 10-14 days for the delivery of bespoke orders.

Description of Goods

We take every care to ensure that the description of our products are accurate, however, please note that exact product dimensions may vary slightly, and while the colour reproduction of the goods is a close representation, we cannot accept responsibility for any variations in colour caused by browser software or PC systems.

Cancellations, Returns & Refunds

We hope that you are happy with your purchase, however if for any reason you are not, please note the following terms for contact & returns.

All goods sold are covered by Consumer Protection (Distance Selling) Regulations (2000) which allow for a seven day “cooling off” during which you may cancel your order (in writing) by sending us a letter or email. Having notified us that you wish to cancel your order, goods must be returned to us at your expense, within 30 days after the date of receiving the goods for a full refund or exchange to be made within 3 days provided that:-

1) The goods are received in the same condition they were sold, including all original packaging and material

2) The goods are stock items (Excluding bespoke items)

3) Delivery and collection expenses are at your expense & are not refundable

4 ) A valid proof of purchase or receipt is provided.

Any damaged goods must be reported within 24 hours of receiving the items, we cannot accept responsibility for damage reported after this period.  Any damaged goods will be exchanged or refunded within 14 days of purchase.

 

 

Copyright

The content of this website (including pictures, designs, logos, photographs, text written and other material) are the copyright of the Lampshade Barn, its agents or its contents and ALL RIGHTS ARE RESERVED.

The copying, modification, distribution, reproduction or incorporation into any other work or part or all of the material available on this website in any form is prohibited, save that you may print of download extracts of the material for the sole purpose of using this website to place an order with us.

The copyright and design in all goods and including bespoke products shall belong exclusively to us and nothing herein shall be deemed to provide you with a licence to use the same.